• What size should I order if I am in between sizes?

    After reviewing our size chart, we normally recommend ordering the dress size that corresponds to your largest measurement. 

  • I am usually a size S, can I choose a size S here too for my dress?

    No! Bridal companies typically run smaller than regular clothes. So if you wear a S for your regular clothes, it doesn't necessarily mean that you are also a S with us. Please carefully compare your body measurements with our Size Chart before deciding your size with us!

  • Do I need to find a professional seamstress to take my custom measurements?

    Not at all! We have a very clear and easy-to-follow Measuring Guide, so you can just find a friend or family to help! Please do follow our Measuring Guide even you seek help from a professional seamstress.

  • Are the colors on your site true to life?

    Pictures often distort colors, so we recommend you to purchase color swatches to view colors in person!

  • What if my item arrived damaged?

    Each item is checked for quality before being shipped to you. If your item happens to arrive damaged, contact us service@purbelle.com, and we will be happy to look into options!